I see journalists as the manual workers, the laborers of the word. Journalism can only be literature when it is passionate. – Marguerite Duras According to Wikipedia, journalism is the practice of investigation and reporting of events, issues and trends to a broad audience in a timely fashion. Though there are many variations of journalism, [...]
Today, in the aftermath of the global economic crisis, a lot of Americans still continue to face uncertainty over their jobs. Thanks to the at-will employment policies still practiced in some states, the threat of sudden termination or retrenchment hangs over many an employee’s head, as gloomy and ominous as the risk of sudden [...]
Some people, more inclined towards artistic pursuit than managerial development, think that they can get out of the corporate grind by writing a book. Alright, that sounds perfectly reasonable. A lot of authors – Stephen King, J.K. Rowling, and Anne Rice come to mind – managed to get out of their former day jobs by [...]
In a perfect world, we would all be free from the daily sundries of labor. Everybody would be sitting on the beach, sipping pina coladas, without having to worry about deadlines or where the next paycheck will come from. Back in the real world, however, the truth is much more bleak. The reality is that [...]
It is no secret that the job market these days can be brutal and finding one that pays more than peanuts isn’t easy, particularly in certain fields. Sure, an IT professional can probably find a job with good pay in virtually any major city, but that’s not going to be the case for someone with [...]
There will come a time in your professional life when you’ll desire to move up the ladder. You’ll realize you’re at a plateau in your current position, but you know very well you can do more. Some experts say that once you start your new job, you should be planning on the next one. Yes, [...]
Before you get successfully hired to market Chicago corporate housing or extend assistance to Dell netbook users who can’t figure out how to delete a file, you need to pass through a variety of exams and interviews. And, just like any other job, you must ace them before you can be guaranteed an employment contract. [...]
With the economy still lukewarm, only the fit ones survive in the business jungle, while the weak get eliminated. As career workers will tell you, be thankful that you have a job to this day. Be grateful that you have food on your table, a penny in your pocket, and that you don’t need to consider [...]
It’s a given that many consumers phoning a call center aren’t happy to be doing so, since it usually has to do with an issue. However, those frustrations are exacerbated when they can’t hear or understand the agent they’re speaking with due to poor voice quality, according to a new study by Empirix Inc. The [...]
Call center agents don’t just care about the money, they also want to be appreciated for the work that they do. Two of the key factors in keeping great agents are recognition and rewards. These will often lead to a more encouraging and productive call center. Consider these key elements to employee retention: Pay/compensation This [...]
